Created August 23, 2022
Updated May 23, 2025
Common Issues:
Q: Unable to log in?
A: Make sure you are using the correct passphrase and have a stable internet connection.
Q: Forgot passphrase?
A: To reset your passphrase, upload the backup key .txt file that you received when you first created your account.
Q: Recipient cannot access the request message?
A: Make sure that access permissions, such as geo-fencing, are correctly figured.
Q: Encountering an error message?
A: First, report the bug with the button on the top right corner. Then, check the Sypher support page for known issues and solutions, visit https://defencestation.com/contact-us, or contact us at info@defensestation.ca.
Sypher is an advanced security tool designed to protect confidential communications and data exchanges. By leveraging post-quantum encryption and a zero-trust approach, Sypher ensures data integrity, privacy, and protection from evolving cyber threats. Whether sending messages, requesting data, or tracking access logs, Sypher offers comprehensive features to meet your security needs.